-
Issues surface earlier
Late inbound, low stock, or missed cut-offs are visible while there’s still time to act, not after orders have already breached SLAs.
-
Faster fulfilment decisions
Teams can decide which orders to prioritise, split, reroute, or delay based on live availability and fulfilment rules, not guesswork.
-
Fewer reactive escalations
Clear operational visibility reduces last-minute firefighting that drags customer service, finance, and warehouse teams into avoidable issues.
-
Lower exception cost
Earlier intervention means fewer expedites, fewer refunds, and fewer write-offs when plans change mid-flow.
-
More reliable delivery promises
Promise dates are based on real stock position, supplier lead times, and carrier performance not averages that break under pressure.
-
Operational confidence
New channels, suppliers, or volume spikes don’t create new blind spots or parallel processes that teams can’t keep up with.
Key Features
Omni-Connect is not another isolated system. It’s the operational layer that coordinates how orders are promised, allocated, fulfilled, and recovered when things don’t go to plan. Each capability designed around a specific decision point that typically breaks under volume or complexity.
-
Order promise & allocation control
Orders from all channels are evaluated against live inventory, fulfilment rules, and cut-offs so teams can allocate stock accurately and avoid overselling or late commitments.
-
Real-time inventory availability logic
Inventory is tracked across warehouses, stores, 3PLs, and suppliers with consistent availability rules, reducing stockouts, double-selling, and unnecessary safety buffers.
-
Supplier and inbound visibility
Supplier ETAs, inbound delays, and stock movements are visible alongside open orders, making it easier to adjust fulfilment plans before customer impact.
-
Fulfilment execution & exception handling
Pick, pack, ship, split, and reroute decisions are coordinated in one flow, with exceptions surfaced clearly instead of hidden across systems.
-
Live operational insight
Dashboards highlight emerging risks backlogs, delays, capacity strain so teams act in-day, not through retrospective reports.
How Omni-Connect Works
Omni-Connect connects suppliers, warehouses, carriers, and sales channels into a single operational flow, so orders, inventory, and fulfilment activity are seen in one place as they happen. Instead of reconciling data after the fact, teams work from live order status, inventory availability, supplier ETAs, and shipment events.
This shared operational view helps teams spot risk early, decide when to allocate, reroute, split, or hold orders, and respond to disruption before it reaches the customer. The result is faster, more controlled execution across the full order lifecycle from order promise through to last-mile delivery without adding new manual processes.
